Starting from the distribution centers of the parcel service providers, the shipments for the tour area around the micro-depot were delivered to the Microhub location. The distribution centers are predominantly located on the outskirts of the city. The feeder traffic was implemented using delivery vehicles with a permissible total weight of 3.5 t to 7.5 t. In many cases, the shipments were already pre-picked for the day trips of the cargo bike deliverers. At the location, the shipments were transhipped and stowed in the respective micro-depots of the parcel service provider. Corlettes were sometimes used for this in order to speed up handling. However, consignments that were too large or bulky remained in the delivery vehicle of the feeder traffic and were delivered conventionally during the day. 

The delivery personnel began their day tour by preparing the cargo bike and stowing suitable shipments in the cargo bike according to the planned tour. The smaller dimensions of the cargo bike had to be taken into account, which meant that only some of the shipments could be stowed in the cargo bike. For this reason, the micro-depot was sometimes approached several times per day tour in order to fill the cargo bike for the further course of the tour. The operative business took place within the scope of the project on five working days per week. After the day’s tour, all undelivered shipments and returns were transported back to the micro-depot and finally back to the distribution center.