{"id":2249,"date":"2025-08-28T18:09:00","date_gmt":"2025-08-28T18:09:00","guid":{"rendered":"https:\/\/www.openenlocc.net\/food4ce\/?post_type=sielstranke_item&#038;p=2249"},"modified":"2025-10-07T09:55:11","modified_gmt":"2025-10-07T09:55:11","slug":"from-person-to-person-how-gls-connects-local-producers-with-customers","status":"publish","type":"sielstranke_item","link":"https:\/\/www.openenlocc.net\/food4ce\/best-practice\/from-person-to-person-how-gls-connects-local-producers-with-customers\/","title":{"rendered":"From Person to Person: How GLS Connects Local Producers with Customers\u00a0"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">When a local producer packs their product \u2013 whether it\u2019s a jar of homemade honey, a bottle of delicious syrup, or a box of handmade pasta \u2013 the question arises: how does this story reach the customer? This is where GLS Slovenia steps in.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The company is not just another delivery provider. Their guiding principle is simple: from person to person. With its extensive network \u2013 1 central sorting hub, 20 depots, more than 600 vehicles, over 640 Parcel Lockers, and 650 Parcel Shops \u2013 GLS ensures that local stories reach the hands of those who value them, quickly and securely, every day.&nbsp;<\/p>\n\n\n\n<figure class=\"wp-block-gallery has-nested-images columns-default is-cropped wp-block-gallery-1 is-layout-flex wp-block-gallery-is-layout-flex\">\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"683\" data-id=\"2254\" src=\"https:\/\/www.openenlocc.net\/food4ce\/wp-content\/uploads\/2025\/10\/GLS-1024x683.jpg\" alt=\"\" class=\"wp-image-2254\" srcset=\"https:\/\/www.openenlocc.net\/food4ce\/wp-content\/uploads\/2025\/10\/GLS-1024x683.jpg 1024w, https:\/\/www.openenlocc.net\/food4ce\/wp-content\/uploads\/2025\/10\/GLS-300x200.jpg 300w, https:\/\/www.openenlocc.net\/food4ce\/wp-content\/uploads\/2025\/10\/GLS-768x512.jpg 768w, https:\/\/www.openenlocc.net\/food4ce\/wp-content\/uploads\/2025\/10\/GLS-1536x1024.jpg 1536w, https:\/\/www.openenlocc.net\/food4ce\/wp-content\/uploads\/2025\/10\/GLS-2048x1365.jpg 2048w, https:\/\/www.openenlocc.net\/food4ce\/wp-content\/uploads\/2025\/10\/GLS-18x12.jpg 18w, https:\/\/www.openenlocc.net\/food4ce\/wp-content\/uploads\/2025\/10\/GLS-600x400.jpg 600w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n<\/figure>\n\n\n\n<p class=\"wp-block-paragraph\">For small food producers without their own logistics, this network acts as an extended arm of their farm. Parcel Lockers are especially important: they allow customers to collect their package whenever it suits them \u2013 often already the same day. This means more freshness, more satisfied customers, and greater trust in local products.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">But GLS provides more than just fast delivery \u2013 it also ensures <strong>flexibility<\/strong>. Customers are notified about their package, can adjust the delivery, and have multiple payment options \u2013 cash, card, even cryptocurrency, and now also Flik at the Parcel Locker. For producers, this means less administration and greater transparency, as payments are transferred quickly and securely to their account.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Sustainability <\/strong>is also a key part of the GLS story. The company invests in vehicle electrification, installs solar panels on Parcel Lockers and hubs, and develops paperless processes. This way, producers gain more than just a logistics service \u2013 they gain a partner who cares about the future of their business and our planet.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">So, when customers open a package, it\u2019s not just a product inside. It\u2019s the entire journey: from a local farm, through the carefully organised GLS network, to their door or Parcel Locker \u2013 fast, safe, transparent, and sustainable.&nbsp;<\/p>\n\n\n\n<div style=\"height:27px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\">SUCCESS FACTORS<\/h2>\n\n\n\n<div class=\"wp-block-group is-layout-grid wp-container-core-group-is-layout-e39da43a wp-block-group-is-layout-grid\">\n<p class=\"wp-block-paragraph\"><strong>Extensive network:<\/strong> GLS has built one of the strongest delivery networks in Slovenia. With a central hub in Ljubljana, 21 depots, more than 600 vehicles, over 640 Parcel Lockers, and 650 Parcel Shops, they are close to both cities and rural areas. This means that a local producer from a village in Prekmurje can send a package just as quickly as a larger company from Ljubljana \u2013 and the customer can receive it as early as the next day.\u00a0<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Digitalisation<\/strong>: GLS is not only about physical logistics but also about digital solutions. Ordering and tracking platforms ensure that both producers and customers always know where the package is. Recipient notifications via email and the option to adjust delivery add an extra layer of trust and convenience.\u00a0<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Payment flexibility<\/strong>: Cash on delivery is no longer limited to just cash \u2013 today, customers can also pay by card. GLS is one of the few providers to introduce cryptocurrency payments and the first in its industry to offer cardless payment at Parcel Lockers via Flik. For producers, this means access to a wider circle of customers and safe, fast transfers to their accounts.\u00a0<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Sustainability focus: <\/strong>Electric vehicles, solar power plants on hubs and Parcel Lockers, and paperless operations are concrete steps the company takes to reduce its environmental footprint \u2013 while also helping producers deliver their products in an eco-friendly way.\u00a0<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Accessibility for local producers:<\/strong> Special benefits and flexible contracts are designed with small producers in mind. Integration into online sales is straightforward, and the Parcel Locker network ensures that products reach customers wherever it is most convenient for them. In this way, GLS helps make local offerings as accessible as global ones.\u00a0<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>High quality of service<\/strong>: As the largest B2C provider in Slovenia, GLS builds on trust, speed, and transparency. This means that when a local producer sends a package, they can count on it being delivered on time and in perfect condition \u2013 which is especially crucial for sensitive products such as food.\u00a0<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-group is-layout-grid wp-container-core-group-is-layout-e39da43a wp-block-group-is-layout-grid\">\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/food4ce-mp.eu\/en\" target=\"_blank\" rel=\"noopener\">Matchmaking platform<\/a><\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link wp-element-button\" href=\"\/food4ce\/docs\/\" target=\"_blank\" rel=\"noreferrer noopener\">Knowledge base Wiki<\/a><\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-buttons wp-container-content-69bc4bdf is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/www.openenlocc.net\/food4ce\/docs\/learning-about-alternative-food-networks\/\" target=\"_blank\" rel=\"noreferrer noopener\">Learning courses<\/a><\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/www.youtube.com\/@OpenEnlocc\" target=\"_blank\" rel=\"noreferrer noopener\">Video contents<\/a><\/div>\n<\/div>\n<\/div>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n","protected":false},"excerpt":{"rendered":"<p>When a local producer packs their product \u2013 whether it\u2019s a jar of homemade honey, a bottle of delicious syrup, or a box of handmade pasta \u2013 the question arises: how does this story reach the customer? This is where GLS Slovenia steps in.&nbsp; The company is not just another delivery provider. Their guiding principle [&hellip;]<\/p>\n","protected":false},"featured_media":2255,"template":"","sielstranke_item_country":[5],"sielstranke_item_sector":[10],"sielstranke_item_technology":[12,11,19,20,21],"class_list":["post-2249","sielstranke_item","type-sielstranke_item","status-publish","has-post-thumbnail","hentry","sielstranke_item_country-sl","sielstranke_item_sector-delivery","sielstranke_item_technology-logistics","sielstranke_item_technology-digitalization","sielstranke_item_technology-local_focus","sielstranke_item_technology-sustainability","sielstranke_item_technology-transparency"],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/www.openenlocc.net\/food4ce\/wp-json\/wp\/v2\/sielstranke_item\/2249","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.openenlocc.net\/food4ce\/wp-json\/wp\/v2\/sielstranke_item"}],"about":[{"href":"https:\/\/www.openenlocc.net\/food4ce\/wp-json\/wp\/v2\/types\/sielstranke_item"}],"version-history":[{"count":4,"href":"https:\/\/www.openenlocc.net\/food4ce\/wp-json\/wp\/v2\/sielstranke_item\/2249\/revisions"}],"predecessor-version":[{"id":2258,"href":"https:\/\/www.openenlocc.net\/food4ce\/wp-json\/wp\/v2\/sielstranke_item\/2249\/revisions\/2258"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.openenlocc.net\/food4ce\/wp-json\/wp\/v2\/media\/2255"}],"wp:attachment":[{"href":"https:\/\/www.openenlocc.net\/food4ce\/wp-json\/wp\/v2\/media?parent=2249"}],"wp:term":[{"taxonomy":"sielstranke_item_country","embeddable":true,"href":"https:\/\/www.openenlocc.net\/food4ce\/wp-json\/wp\/v2\/sielstranke_item_country?post=2249"},{"taxonomy":"sielstranke_item_sector","embeddable":true,"href":"https:\/\/www.openenlocc.net\/food4ce\/wp-json\/wp\/v2\/sielstranke_item_sector?post=2249"},{"taxonomy":"sielstranke_item_technology","embeddable":true,"href":"https:\/\/www.openenlocc.net\/food4ce\/wp-json\/wp\/v2\/sielstranke_item_technology?post=2249"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}